Shipping & Refund Policy

How much is my shipping?

We offer 3 flat shipping rates, one for Sweden and another for international orders.

FREE SHIPPING TO ALL COUNTRIES*

Sweden:    5 € – 1-2 days delivery
Norway:    5 € – 2-4 days delivery
Denmark: 5 € – 2-4 days delivery
Finland:    5 € – 2-4 days delivery
Rest of the EU: 9 € – 2-4 days delivery
USA: 18 € – 4-7 days delivery
*Available if order exceeds 99 €

From which country do you ship?
All our products shipped from Stockholm, Sweden

I forgot my password.

Have you Forgot your password? Click here. This link will send an email
to you with your password.

How do I return my product?

Please contact us for details.

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service
within 24 hours of receiving the product.

What is your return policy?

We accept returns for unopened and undamaged items up to 14 days after the customer has received the order.

How do i make a complaint?

In accordance with Swedish law, you have the right to make a complaint of a product up to a year after purchasing it. In this case, please contact us and we’ll guide you through the process.

When will my order ship?

We usually ship all our order the same day we receive it.

SHIPPING

Do you ship to my country?

We do ship to almost every country but…

During checkout we’ll ask for your shipping address details including country.
If your country is not in the drop-down menu of available countries, unfortunately we cannot
ship to your country at this time.